12 Nov
|
UP24 NETWORK
|
Lucknow
12 Nov
UP24 NETWORK
Lucknow
Job Title: Telecaller Executive
Job Summary
Key Responsibilities
- Outbound Calling : Initiate calls to potential or existing customers using a given database to promote products or services.
- Lead Generation : Identify and qualify potential leads, scheduling appointments or follow-up calls for the sales team.
- Information Management : Maintain an accurate record of all calls, customer feedback, and sales status in the CRM or Excel tracking sheets.
- Customer Support : Answer incoming calls and address customer queries regarding company offerings or ongoing promotions.
- Performance Targets : Meet or exceed daily, weekly, and monthly targets for call volume and conversions.
- Feedback Loop : Provide regular reports to management regarding customer trends and common objections.
Required Skills & Qualifications
- Education :
High school diploma or equivalent (Bachelor’s degree preferred).
- Experience : Previous experience in telecalling, telemarketing, or customer service is a plus.
- Communication : Fluent in [Insert Languages, e.g., Hindi and English] with a explicit and professional speaking voice.
- Tech Savvy : Basic knowledge of Microsoft Excel and experience using CRM software.
- Soft Skills : Strong persuasion and negotiation skills, active listening, and the ability to stay calm under pressure.
Work Setting
- Location : Lucknow
- Shift Timing : 10:00 AM to 6:00 PM
- Salary : 10,000+ Performance-based incentives.
Job Type : फ़ुल-टाइम
Pay: Up to ₹10,000.00 per month
Work Location: In person
📌 Tele Caller Executive (Lucknow)
🏢 UP24 NETWORK
📍 Lucknow