- Call customers for renewals of contracts.
- Explain benefits, handle objections, and close renewals
- Upsell/cross-sell relevant products
- Follow up and maintain accurate CRM records
- Coordinate with sales/underwriting teams
- Meet renewal targets and follow compliance guidelines
Skills & Qualifications :
- 3 months experience in telecalling /insurance/Bank/ Real estate customer service (preferred)
- Strong communication and persuasion skills
- Basic insurance knowledge (training provided)
- Target-driven with valuable objection-handling skills
- CRM & MS Office proficiency
Benefits :
- Competitive salary + incentives
- Training and career growth
- Supportive work environment
- Fixed working hours & work-life balance