Job Title :Public Relations Officer (PRO) - Hospital
Location: Adarsh Nagar,
Vardayni Multi-Specialty Charitable Hospital
Job Type : Full-Time
About Us
We are a growing, patient-centered healthcare facility committed to delivering high-quality medical services with compassion and professionalism. We are looking for a dynamic and well-spoken Public Relations Officer (PRO) to strengthen patient relationships and enhance the hospital’s public image.
Key Responsibilities
- Act as the first point of contact for patients and their families
- Handle patient queries, concerns, and complaints efficiently and empathetically
- Coordinate between patients, doctors, and hospital departments
- Maintain strong relationships with patients, visitors, and external stakeholders
- Assist in managing hospital branding, reputation, and public communication
- Support in organizing health camps, events, and outreach activities
- Ensure a smooth patient experience from admission to discharge
- Handle feedback collection and service improvement initiatives
Requirements :
- Bachelor’s degree in Healthcare Management / Public Relations / Business Administration or related field
- 1-3 years of experience in hospital/healthcare setting preferred
- Excellent communication and interpersonal skills
- Strong problem-solving and conflict resolution abilities
- Presentable personality with a professional attitude
- Ability to work in a fast-paced environment
- Basic knowledge of hospital operations is an advantage
Key Skills
- Patient Handling
- Communication & Counseling
- Customer Service
- Coordination & Multitasking
- Crisis Management
Salary & Benefits
- Competitive salary (based on experience)
- Friendly and professional work setting
- Opportunities for growth in healthcare management