Description

Responsibilities :

- Ensure accuracy and completeness of all reservation details, including guest preferences and special requests.
- Respond promptly to inquiries and provide information about room availability, rates, and facilities.
- Handle modifications and cancellations of reservations while maintaining strong customer relations.
- Collaborate with front office and housekeeping departments to ensure guest readiness and room assignments are managed efficiently.
- Assist in the management of overbooking strategies while minimizing guest inconvenience.
- Maintain an organized database of reservation records and guest information for reporting and analysis.

Requirements :

- Proven experience in a reservation or front desk role within the hospitality industry.
- Exceptional communication skills, both verbal and written,



with a strong customer service orientation.
- Proficiency in reservation software and Microsoft Office Suite.
- Strong organizational skills and attention to detail to manage multiple tasks effectively.
- Ability to work under pressure in a fast-paced workplace, demonstrating flexibility and problem-solving skills.
- Knowledge of hospitality industry trends and rates to provide informed recommendations to guests.
- Availability to work evenings, weekends, and holidays as needed to accommodate business operations.

Pay: ₹20,000.00 - ₹35,000.00 per month

Benefits :

- Internet reimbursement

Work Location: In person

📌 Reservation Executive (Nashik)
🏢 Touchwood World
📍 Nashik