Key Responsibilities

- Manage and update product listings on e-commerce platform
- Monitor and update inventory levels to prevent stockouts or overselling
- Assist in order processing , tracking, shipping, and returns management
- Collaborate with logistics partners for smooth delivery
- Respond to customer queries, reviews, and feedback professionally
- Generate regular performance reports on sales, returns, and customer feedback
- Support data entry tasks and document operational workflows
- Coordinate with marketing and sales teams to align promotions with inventory availability
- Identify operational bottlenecks and suggest process improvements

Skills & Traits We Value

- Robust attention to detail :

- Good written and verbal communication

- Comfortable using spreadsheets, e-commerce dashboards, and tracking tools

- Basic understanding of online marketplaces





- Analytical mindset & problem-solving ability

- Ability to work independently and in a team

- Quick learner and goal-oriented

Educational Qualifications

✔ Any Undergraduate or Graduate degree (completed or in final semester) ✔ Fields like Business, Management, Commerce, IT, E-commerce, or related — helpful but not mandatory

What You Will Learn

- E-commerce platform management (listings, pricing, inventory)
- Order processing & fulfillment workflows
- Customer service best practices in online retail
- Analytics and performance tracking
- Coordination with logistics & supply partners
- Cross-department teamwork (Sales, Marketing, Warehousing)

Pay: ₹10,000.00 per month

Work Location: On the road

📌 Operations Intern (Gurugram)
🏢 Vplak India
📍 Gurugram