About Hiwaga Hiwaga is a growing Beauty Clinic & Salon brand focused on delivering quality beauty, skin, hair and salon services across multiple locations. We are looking for enthusiastic and result-orientated telemarketing executives who can handle inbound digital leads, understand customer requirements, build interest in our services and convert potential customers into confirmed appointments and physical walk-ins.

Key Responsibilities
• Handle and follow up with leads generated through Meta Ads, WhatsApp, Google Ads and other digital marketing campaigns.
• Understand customer requirements, interests, service preferences and purchase intent.
• Analyse and qualify leads based on their interest, budget, location and readiness to visit.
• Communicate service benefits, offers and relevant information effectively.
• Build customer confidence through professional and persuasive conversations.
• Convert interested leads into confirmed appointments and physical walk-ins at Hiwaga branches.
• Maintain consistent follow-ups with interested, pending and non-responsive leads.
• Handle customer objections and queries to improve lead conversion.
• Coordinate with branch teams to ensure smooth customer visits.
• Update lead status, follow-up remarks and appointment details in CRM/Google Sheets.
• Achieve daily and monthly targets for qualified leads, appointments and walk-ins.



Required Skills
• Excellent verbal communication and convincing skills.
• Ability to understand customer psychology and identify genuine prospects.
• Solid lead qualification and follow-up skills.
• Ability to handle objections and convert enquiries into appointments.
• Customer-focused approach with a positive attitude.
• Basic knowledge of CRM, Google Sheets and lead management.
• Experience in telemarketing, telesales, lead generation or customer relationship management is preferred. Performance ExpectationsThe candidate will be evaluated based on:
• Lead Contact & Response Rate.
• Lead Qualification Quality.
• Follow-up Effectiveness.
• Appointment Booking Rate.
• Actual Walk-in Conversion.
• Overall Lead-to-Walk-in Conversion Rate. Important: This role is not limited to making calls. The primary responsibility is to understand every lead, build customer interest and generate genuine walk-ins for Hiwaga branches. Job Details
• Company: Hiwaga Beauty Clinic & Salon
• Job Role: Telemarketing Executive
• Employment Type: Full-time
•

Experience:
1–3 years preferred (freshers with excellent communication skills can also apply)
•

Location:
Hyderabad
• Industry: Beauty, Wellness & Salon Interested candidates can apply through LinkedIn.

📌 Telemarketing Executive – Lead Conversion (Hyderabad)
🏢 Hiwaga Beauty Clinic
📍 Hyderabad