We Are : At Synopsys, we drive the innovations that shape the way we live and connect. Our technology is central to the Era of Pervasive Intelligence, from self-driving cars to learning machines. We lead in chip design, verification, and IP integration, empowering the creation of high-performance silicon chips and software content. Join us to transform the future through continuous technological innovation.

You Are : What You’ll Be Doing :

- Installing, configuring, maintaining, and troubleshooting laptop and desktop systems running Windows 11 and other Windows operating systems.
- Providing day-to-day technical support for hardware, software, and OS-related issues to employees, interns, and business partners.
- Diagnosing and resolving system performance, connectivity, and basic network-related issues in a heterogeneous environment.
- Managing user accounts, passwords, access rights, and permissions in compliance with company policies.
- Ensuring desktop environment security, including data integrity and file system protection.
- Performing routine system maintenance, backups, and supporting data recovery processes.
- Assisting with planning and execution of IT infrastructure projects, upgrades, and rollouts.
- Documenting configurations, procedures, and troubleshooting steps to promote knowledge sharing and consistency.
- Staying current with technology trends and best practices in system administration and end-user support.
- Participating in occasional after-hours work for system maintenance or upgrades as required.

The Impact You Will Have :

- Enabling seamless productivity for R&D; and business teams through robust end-user computing support.
- Enhancing system reliability and security, ensuring data integrity across all user environments.
- Reducing downtime by proactively diagnosing and resolving technical issues.
- Contributing to successful IT infrastructure projects and upgrades,



supporting business continuity.
- Building trust and rapport with employees, interns, and business partners by delivering responsive, high-quality technical support.
- Supporting compliance with company policies and industry standards for IT security and access management.

What You’ll Need :

- Bachelor’s degree in Computer Science, Information Technology, or a related field (or equivalent practical experience or technical training).
- 1+ years of relevant experience with strong technical training are encouraged to apply.
- Strong knowledge of Windows OS (Windows 11 and earlier versions).
- Experience with PC system administration, hardware troubleshooting, and repair.
- Familiarity with networking fundamentals, protocols, and connectivity troubleshooting.
- Understanding of IT support processes, policies, and security best practices.

Who You Are :

- Excellent problem-solving and analytical skills.
- Strong attention to detail and commitment to quality.
- Transparent communication and interpersonal skills, able to collaborate across diverse teams.
- Capacity to build effective working relationships with peers and managers.
- Adaptable, eager to learn, and comfortable with occasional after-hours work.

The Team You’ll Be A Part Of : You'll join a dedicated IT support team focused on delivering local End User Productivity (EUP) services in Hyderabad. The team partners closely with R&D; and business units to ensure secure, efficient, and reliable computing environments. Together, you’ll tackle technical challenges, drive infrastructure improvements, and foster a collaborative, solution-oriented culture that powers Synopsys’ innovation and growth.

Rewards and Benefits : We offer a comprehensive range of health, wellness, and financial benefits to cater to your needs. Our total rewards include both monetary and non-monetary offerings. Your recruiter will provide more details about the salary range and benefits during the hiring process.

📌 IT Support, Associate (Hyderabad)
🏢 Synopsys
📍 Hyderabad