- Greet customers warmly and ascertain their needs and preferences to provide personalized service.
- Demonstrate and explain products to customers, highlighting features, benefits, and competitive advantages.
- Actively engage with customers to understand their requirements and recommend suitable products or services.
- Achieve and exceed individual and team sales targets and KPIs on a consistent basis.
- Process sales transactions accurately using point-of-sale (POS) systems, including handling cash, credit card payments, and returns/exchanges.
- Maintain a clean, organized, and visually appealing sales floor, ensuring products are well-stocked and merchandised effectively.
- Assist with inventory management, including receiving recent stock,
conducting stock counts, and reporting discrepancies.
- Build and maintain strong customer relationships to foster loyalty and repeat business.
- Stay updated on product knowledge, promotions, and company policies to provide accurate information to customers.
- Resolve customer complaints and issues professionally and efficiently, escalating when necessary.
- Collaborate with team members to ensure smooth store operations and a positive shopping experience.
- Participate in store meetings, training sessions, and promotional events as required.