About the Company

Swastik Needles operates under the Bell brand and is a leading manufacturer and distributor of sewing needles and sewing accessories in India. We cater exclusively to B2B customers including wholesalers, distributors, tailoring material dealers, and factories across India and overseas.

We are looking for a Sales Coordinator to support our pan-India sales team and ensure smooth coordination between sales, operations, logistics, and management. This role is critical for maintaining data accuracy, follow-ups, reporting, and internal coordination.

Key Responsibilities

Sales Coordination & Support

- Coordinate with field sales executives on daily visits, orders, and follow-ups
- Assist in preparing quotations, proforma invoices, and order confirmations
- Track order status, dispatch details, and delivery follow-ups
- Support dealer onboarding and documentation

CRM & Reporting

- Maintain and update customer data in CRM systems (TeleCRM / TrackOlap)
- Ensure sales executives submit daily & weekly reports correctly
- Prepare consolidated sales, visit, and follow-up reports for management
- Track pending payments and follow up with sales team/customers

Communication & Coordination

- Coordinate with logistics partners for dispatch, POD, and delivery status
- Act as a bridge between sales, operations, and management

Administrative Support

- Maintain records of orders, payments,



dispatches, and customer communications
- Assist in preparing presentations, summaries, and internal documents

Skills & Requirements

- Hindi proficiency (mandatory) - to coordinate with North & Central India sales team
- Good working knowledge of English (spoken & written)
- Solid follow-up and coordination skills
- Basic understanding of sales processes (B2B preferred)
- Prior experience in sales coordination / back-office / CRM operations is an advantage

Preferred Profile

- Experience in B2B trading, manufacturing, FMCG, or wholesale businesses
- Familiar with CRM tools (TeleCRM, Zoho, Salesforce, TrackOlap - any one)
- Organised, detail-oriented, and process-driven
- Ability to handle multiple tasks and follow-ups independently

Why Join Us

- Work directly with the founder & management team :

- Exposure to pan-India sales operations and structured systems

- Stable, growing B2B organisation with long-term career scope

- Clear processes and learning opportunity across sales & operations

Pay: ₹15,000.00 - ₹25,000.00 per month

Benefits :

- Flexible schedule
- Work from home

Experience :

- Sales coordination / back-office / CRM + Excel: 1 year (required)

Language :

- Hindi and English (required)

Location :

- Chennai, Tamil Nadu (required)

Work Location: Remote

📌 Sales Co-ordinator (Chennai)
🏢 Swastik Needles
📍 Chennai