About Sonata Software

In today's market, there is a unique duality in technology adoption. On one side, extreme focus on cost containment by clients, and on the other, deep motivation to modernize their Digital storefronts to attract more consumers and B2B customers.

As a leading Modernization Engineering company, we aim to deliver modernization-driven hypergrowth for our clients based on the deep differentiation we have created in Modernization Engineering, powered by our Lightening suite and 16-step Platformation playbook. In addition, we bring agility and systems thinking to accelerate time to market for our clients.

Headquartered in Bengaluru, India, Sonata has a solid global presence, including key regions US, UK, Europe, APAC, and ANZ. We are a trusted partner of world-leading companies in TMT (Telecom, Media, and Technology), Retail & CPG, Manufacturing, BFSI (Banking, Financial Services, and Insurance), and HLS (Healthcare and Lifesciences) space. Our bouquet of Modernization Engineering Services cuts across Cloud, Data, Dynamics, Contact Centers, and around newer technologies like Generative AI, MS Fabric, and other modernization platforms.

JD

1)5+ years of experience

2)Skills : LIS Admin

3)Location: Bangalore/Hyderabad/ Chennai

4) Shifts: 2 PM- 11 PM

Roles and Responsibilities : LIS Support Engineer

- Seeking a senior Laboratory Information System (LIS) Administrator with deep, hands‑on expertise in owning the lifecycle of enterprise laboratory informatics: implementation, configuration, interfacing, security, upgrades, validation, user enablement, and production support. The role partners with the lab, IT, and vendors to design resilient workflows, manage HL7/EHR integrations, and ensure accurate,



timely order entry and results delivery across high‑volume, multi‑site environments.
- Strong administration site/client configuration, order routing, results consolidation, label/collection list setup, and browser/mobile access management
- Proven Sequoia (enterprise LIS) administration: workflow design, module configuration (clinical/micro/AP/toxicology), and rules management
- HL7 v2.x interfacing (ADT/ORM/ORU, acknowledgements, Z‑segments), analyzer/EHR interface monitoring & triage
- Microsoft SQL Server: schema understanding, writing queries for troubleshooting and reporting, backups & maintenance plans
- Security & compliance: role‑based access, audit trails, PHI protection, change control & documented validation
- End‑user training, SOPs, and super‑user enablement; excellent communication with lab leadership and clinicians
- Incident/problem management in production, root‑cause analysis, and preventive actions
- Experience delivering upgrades/patches, data migrations, and cutovers with mínimal downtime
- Experience with Orchard Enterprise Lab (successor enterprise platform) and/or Orchard Harvest
- API/web services experience; interface engines (e.g., Rhapsody, Mirth/NextGen Connect)
- Scripting/automation (PowerShell, Python) and dashboarding/reporting (SSRS/Power BI)
- Terminologies: LOINC, SNOMED CT,



CPT/HCPCS; lab regulations (CLIA/CAP)
- Cloud hosting (Azure/AWS), networking basics, and SSO/IdP (SAML/OIDC)
- Own day‑to‑day administration of Orchard Copia and Sequoia across test, validation, and production environments
- Configure and maintain Copia order‑entry workflows, client portals, remote label printing, collection lists, and results delivery
- Design Sequoia workflows and rules; configure modules (clinical, microbiology, anatomic pathology, toxicology) to support high‑volume testing
- Build, test, and support HL7 interfaces with EHR/HIS, analyzers, reference labs, HIEs; manage message routing, mappings, and error queues
- Partner with DBAs to manage Microsoft SQL Server tasks (backups, indexes, jobs) and to support ad‑hoc queries for operations and audits
- Harden security: manage roles/privileges, audit logs, encryption/secrets, and periodic access reviews; ensure HIPAA alignment
- Establish SOPs and validation documentation (IQ/OQ/PQ); execute change control for upgrades, patches, and hotfixes
- Create and maintain monitoring & alerting for interfaces, analyzers, queues, and job health; respond to incidents and drive root‑cause analysis
- Collaborate with lab managers and clinicians to optimize turnaround time (TAT), utilization, and quality metrics; deliver custom reports
- Train end users and super users; provide at‑the‑elbow go‑live support and periodic refresher training
- Coordinate vendor tickets and escalations; oversee issue triage to closure with clear communication and timelines
- Support audits and inspections; ensure data retention, archival, and retrieval policies are enforced

📌 Administrator (Ims) (Bengaluru)
🏢 sonataOne
📍 Bengaluru