Job Title : Hospital Operations Executive/Administrator
Location : Indore
Experience : Minimum 2 years in hospital operations
Education : Master of Hospital Administration (MHA)
Job Summary : The Hospital Operations Executive will be responsible for ensuring smooth day-to-day hospital operations while maintaining compliance with NABH standards. The role involves coordinating across departments, improving patient services, and supporting quality and accreditation processes.
Key Responsibilities :
- Oversee daily hospital operations and ensure efficient functioning of all departments
- Coordinate with medical, nursing, and administrative teams for seamless service delivery
- Ensure implementation and adherence to NABH guidelines and protocols
- Assist in NABH accreditation processes, audits, and documentation
- Monitor patient flow, admission, discharge, and billing processes
- Handle patient grievances and ensure high patient satisfaction
- Maintain records, reports, and operational data for management review
- Support quality improvement initiatives and standard operating procedures (SOPs)
- Ensure compliance with hospital policies, safety standards, and statutory requirements
- Assist in staff coordination, scheduling, and performance monitoring
Key Skills Required :
- Strong knowledge of NABH standards and implementation
- Good communication and interpersonal skills
- Problem-solving and decision-making ability
- Attention to detail and documentation skills
- Basic knowledge of hospital information systems (HIS)