Role Description

This is a full-time, on-site role located in Ahmedabad for an IT Support Executive. The IT Support Executive will provide technical support to address hardware, software, and network-related issues faced by employees. Key responsibilities include troubleshooting, assisting with IT operations, managing network systems, and maintaining the organization’s IT infrastructure. The role also involves ensuring the smooth and secure operation of IT systems to support day-to-day business activities.

Key Responsibilities

- Provide L1/L2-level support for hardware, software, and network-related issues.
- Install, configure, and maintain desktops, laptops, printers, and other peripherals.
- Manage user accounts, permissions, and groups via Active Directory.
- Administer and monitor Office 365/Microsoft 365 environments.
- Maintain IT inventory and ensure proper documentation of systems and procedures.
- Monitor and maintain LAN/WAN infrastructure, ensuring optimal performance.
- Configure, manage,



and troubleshoot Fortinet F40 Firewall to ensure secure and reliable network access.
- Enforce security policies and ensure compliance with IT protocols.
- Assist in IT projects, including system rollouts, migrations, and upgrades.

Key Skills

- Technical Troubleshooting & End-User Support
- Windows & Mac OS Suppor
- Office 365 / Microsoft 365 Administration
- Active Directory & Exchange Management
- Remote Desktop Tools (e.g., AnyDesk, TeamViewer)
- Networking (LAN/WAN, TCP/IP, VPNs)
- Fortinet F40 Firewall Configuration & Management
- Cybersecurity Best Practices
- IT Asset & Documentation Management
- Help Desk & Ticketing Systems

Job Types : Full-time, Permanent, Fresher

Pay: ₹15,000.00 - ₹35,000.00 per month

Perks :

- Paid sick time
- Paid time off
- Provident Fund

Work Location: In person

📌 IT Support Executive (Ahmedabad)
🏢 CADBricks Private
📍 Ahmedabad