Job Title: Spanish Customer Service

Location: TCS Chennai / Mumbai / Bangalore
Experience: 3–6 Years
Band: BPO 3
Job ID: 405137
Language Requirement: B2 Spanish
Education: Graduation is compulsory

Job Overview

We are hiring candidates with strong Spanish language proficiency to support customer service and finance-related operations. The role involves handling emails and queries in Spanish and English, coordinating with Spanish-speaking clients, supporting invoice-related activities, and resolving purchase order issues.

For the Mumbai location , candidates are required to have strong Spanish and English communication skills . Finance or accounting knowledge is not mandatory.

Key Responsibilities

- Handle incoming emails and queries in Spanish and English .

- Support invoice-related activities and obtain required approvals.

- Coordinate with Spanish-speaking clients and business stakeholders.

- Support AP, AR, and R2R teams during migration and operational activities where applicable.

- Examine and resolve purchase order-related issues by coordinating with relevant stakeholders.

- Translate, interpret, and respond to queries from Spanish-speaking clients.

- Provide clear and professional customer support in both Spanish and English .

- Coordinate with internal teams to resolve queries, obtain approvals, and ensure timely issue resolution.

- Maintain accurate documentation and communication related to assigned processes.

Required Skills

- B2 level Spanish proficiency is mandatory.

- Strong written and verbal Spanish communication skills .

- Good written and verbal English communication skills .

- Ability to translate, interpret, and handle inquiries from Spanish-speaking clients.

- Good MS Office skills.

- Strong coordination,



communication, and problem-solving skills.

Finance Knowledge – Preferred, Not Mandatory

Candidates with a finance/accounting background will be preferred for Chennai and Bangalore roles, but AR and R2R experience is not mandatory .

Knowledge of the following is an advantage:

- Accounts Payable (AP)

- Accounts Receivable (AR)

- Record to Report (R2R)

- General Ledger

- Journal Entries

- Reconciliation

- Fixed Assets

- Oracle

Preferred Candidate Profile

- Strong Spanish communication and comprehension skills.

- Comfortable handling Spanish-language emails, documentation, and client queries.

- Able to communicate effectively in both Spanish and English.

- Good stakeholder coordination and issue-resolution skills.

- Prior finance/accounting process experience is an advantage but not mandatory .

- Candidates should be comfortable working from the required location.

Mandatory Screening Criteria

- B2 Spanish language proficiency is mandatory.

- Graduation is compulsory.

- The word “Spanish” must be explicitly mentioned on the candidate's CV .

- Reject candidates who are current or former TCS / Tata employees .

- For candidates not currently based in Bangalore or Chennai , confirm willingness to relocate, particularly to Bangalore , due to the urgent requirement.

- Mumbai: Finance knowledge/experience is not required; solid Spanish and English communication is the primary requirement.

Location-Specific Requirement

Bangalore: Spanish + English proficiency; finance knowledge preferred. Relocation candidates can be considered.

Chennai: Spanish + English proficiency; finance/accounting exposure preferred.

Mumbai: Robust Spanish and English communication is the primary requirement. Finance knowledge is not required .

📌 Spanish Customer Service-Mumbai Chennai & Bangalore
🏢 Gratitude
📍 Chennai