Roles and Responsibilities
Handle inbound calls from customers to resolve their queries and concerns.
Attend to client queries via phone calls and emails in a proactive, courteous and prompt manner.
Provide excellent customer service by listening actively, empathizing with customers' issues, and offering solutions promptly.
Meet daily/weekly targets set by management for call handling, sales conversion rates, and other performance metrics.
Previous experience in call center workplace in a sales and reservations setting
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📌 Call Center Executive Bengaluru
🏢 Joint Trip Hospitality India Private
📍 Bengaluru
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