At Bazaarvoice, we create smart shopping experiences. Through our expansive global network, product-passionate community & enterprise technology, we connect thousands of brands and retailers with billions of consumers. Our solutions enable brands to connect with consumers and collect valuable user-generated content, at an unprecedented scale. This content achieves global reach by leveraging our extensive and ever-expanding retail, social & search syndication network. And we make it easy for brands & retailers to gain valuable business insights from real-time consumer feedback with intuitive tools and dashboards. Brands and retailers struggle to make real connections with consumers. It's a challenge to deliver trustworthy and inspiring content in the moments that matter most during the discovery and purchase cycle. The result Time and money spent on content that doesn't attract new consumers, convert them, or earn their long-term loyalty.

Our brand promise : closing the gap between brands and consumers.

Bengaluru, India (Hybrid: 3 days a week in office)

Shift Timings : 8 AM - 5 PM

We have recently set up a brand-current, specialised Trust & Safety team (Authenticity) right here in Bengaluru, and we are looking for 4 sharp, analytical minds to join us at the very start of this exciting journey. If you are highly analytical, detail-oriented, and passionate about maintaining digital integrity for thousands of global brands, this role is a perfect fit.

The Authenticity Team is Bazaarvoice's specialized fraud detection squad. This role isn't just about reviewing content—it's about pattern recognition and fraud detection. Using our advanced case management systems, you will dive deep into user-generated data to separate authentic human experiences from fake reviews, spam, and bad actors.

Investigate Fraud: Spot, research, and eliminate fraudulent content using our proprietary tracking tools and case management system.

Trend Analysis: Dive into data to identify emerging patterns, spam behaviors,



and review manipulation tactics.

Make Decisive Calls: Act confidently when evaluating tricky or obscure cases where fraud isn't immediately obvious.

Hit Your Benchmarks: Own your performance by meeting both speed and quality targets to keep our global queue running smoothly.

Bachelor's degree or equivalent international qualification.

Experience: 2–3 years of hands-on experience in fraud detection, risk analysis, trust & safety operations, risk investigation or Financial crimes.

Nice to have: Experience with Accertify is a major plus!

A genuine passion for researching data trends and solving complex mysteries.

A positive attitude toward coaching, with the ability to adapt and refine your strategy based on feedback.

Highly proficient with online messaging, web applications, and MS Office (Excel, Word, Outlook).

Exceptional professional communication skills in English (both written and verbal).

Immediate Availability: You must be able to start on 2nd February 2027 (no exceptions).

Hybrid Schedule: Willingness to work from our beautiful Bengaluru office 3 days a week.

Flexibility: Open to working slightly shifted hours a couple of days a month (always with plenty of prior notice).

Recruiter CV Review – Our talent acquisition team will review your application against the role requirements.

Step 2: Skills Assessment – A quick online evaluation focusing on your aptitude and English comprehension skills.

Step 3: Hiring Team Interviews (2 Stages) – Two rounds of video conversations with the hiring managers to discuss your fraud detection background and problem-solving skills.





Transparency and trust accelerate our collective performance.

Passionate Pursuit of Performance

Innovation over Imitation

We seek to innovate as we are not content with the status quo.

As a stronger company we build a stronger community.

Want to see our culture in action Explore our channels to see the bigger picture and meet the teams behind the tech: Head over to our global Linkedin Life Page, Life at Bazaarvoice to see what makes us tick worldwide.

Visit our APAC Life Page to see what life is like in our local offices.

Commitment to diversity and inclusion

Bazaarvoice provides equal employment opportunities (EEO) to all team members and applicants according to their experience, talent, and qualifications for the job without regard to race, color, national origin, religion, age, disability, sex (including pregnancy, gender stereotyping, and marital status), sexual orientation, gender identity, genetic information, military/veteran status, or any other category protected by federal, state, or local law in every location in which the company has facilities. Bazaarvoice believes that diversity and an inclusive company culture are key drivers of creativity, innovation and performance. Furthermore, a diverse workforce and the maintenance of an atmosphere that welcomes versatile perspectives will enhance our ability to fulfill our vision of creating the world's smartest network of consumers, brands, and retailers.

Please note that a standard background verification (BGV) forms part of our selection process. We may use artificial intelligence (AI) tools to support parts of the hiring process, such as reviewing applications, analyzing resumes, or assessing responses and identifying potential inconsistencies or verification signals in application materials based on available information. If you would like more information about how your data is processed, please contact us.

📌 Fraud Analyst - Hybrid (Bengaluru)
🏢 Bazaarvoice
📍 Bengaluru