Who we are VOIS (Vodafone Intelligent Solutions) is a strategic arm of Vodafone Group Plc, creating value for customers by delivering intelligent solutions through Talent, Technology & Transformation.

As the largest shared services organisation in the global telco industry with 30,000 FTE, our portfolio of next-generation solutions and services are designed in partnership with customers across Vodafone Group, local markets, and partner markets to simplify and drive growth. With our strategic partner Accenture, we work alongside our Vodafone customers, other Telco and tech companies to drive transformation, meet the challenges of our industry and ensure we stay relevant and resilient. Albania, Egypt, Hungary, India, Romania, Spain, Turkey, UK, Germany, Ireland, and with a network of teams in Czech Republic, Italy, Greece, and Portugal.

We are seeking a skilled and detail-oriented Software Tester with experience in Telecom BSS/OSS environments to support the delivery of high-quality system changes across Fixed Line, Home Broadband, customer care, order management, and provisioning journeys. This role is focused on System Integration Testing (SIT), end-to-end validation, defect management, and quality assurance across complex business and technology landscapes. The successful candidate will collaborate with cross-functional stakeholders to ensure solutions are delivered in line with business requirements, quality standards, and release objectives.

Analyse business and functional requirements, participate in walkthroughs, and assess testing impacts across applications, systems, and customer journeys.

Define SIT scope, estimate testing effort, and prepare test plans, schedules, test scenarios, test cases, and requirement traceability artefacts.

Execute System Integration Testing, end-to-end testing, integration testing, and regression testing across complex business and technical processes.

Validate functional requirements, system integrations, interfaces, data flows, order processing activities, and downstream outcomes.





Prepare and maintain suitable test data and ensure supporting test environments are available for planned execution activities.

Log, track, retest, and close defects using Microsoft Azure DevOps and actively participate in defect triage discussions.

Perform root cause analysis and collaborate with Business, Development, Release Management, and supplier teams to support timely defect resolution.

Provide clear updates on test execution, defects, risks, issues, and dependencies, supporting evidence-based Go/No-Go recommendations.

Maintain testing metrics, quality dashboards, and test evidence in accordance with SDLC and STLC governance requirements.

Apply automation testing knowledge to identify suitable regression scenarios, support automated test execution, analyse results, and collaborate on script maintenance activities.

Contribute to reusable test assets, shift-left testing practices, process standardisation, and continuous improvement initiatives.

Coordinate test closure activities, capture lessons learned, and support the implementation of agreed improvements in future deliveries.

Minimum of 3 years' experience in software testing across the full Software Development Life Cycle (SDLC).

Proven hands-on experience in System Integration Testing, end-to-end testing, integration testing, regression testing, and defect management.

Good understanding of Fixed Line, Home Broadband, telecom customer journeys, order management, and provisioning processes.

Experience using testing tools, particularly Microsoft Azure DevOps.

Solid knowledge of test planning, requirements traceability, quality metrics, and test reporting.

Strong analytical thinking, problem-solving, root cause analysis, communication, and stakeholder management capabilities.

Ability to work effectively within matrix teams involving onshore, offshore, business, technology,



and supplier stakeholders.

Telecom, BSS/OSS, or customer care domain experience is preferred.

Experience working within complex, large-scale release environments is desirable.

If you’re excited about this role but your experience doesn’t align exactly with every part of the job description, we encourage you to still apply as you may be the right candidate for this role or another opportunity.

Opportunity to work on complex telecom customer journeys, order management, and provisioning solutions.

Experience with modern testing governance, metrics, reporting, and Azure DevOps-based quality management.

Participation in continuous improvement, automation enablement, and shift-left testing practices.

Advanced System Integration Testing and end-to-end testing methodologies.

Telecom BSS/OSS domain knowledge and customer journey validation.

Defect lifecycle management and root cause analysis techniques.

Test planning, traceability management, quality metrics, and governance practices.

Test automation support, regression optimisation, and large-scale release testing.

Vodafone recognises and celebrates the value of diversity in building a workforce that reflects the customers and communities it serves. This includes, but is not limited to, discrimination based on race, colour, age, veteran status, gender identity, gender expression, sexual orientation, pregnancy, maternity or parental status, ethnicity, disability, religion or belief, political affiliation, trade union membership, nationality, citizenship, indigenous status, medical condition, HIV status, neurodiversity, social origin, cultural background, marital or civil partnership status, or socio-economic background.

If you want to grow your career whilst finding the perfect balance between work and life, Vodafone offers the opportunities to help you belong and make a real impact.

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