Actively hiring
Customer Service Associate

Start Date
Starts Immediately

CTC (ANNUAL)

₹ 2,50,000 - 3,60,000 ₹ 2,50,000 - 3,60,000 /year
Experience

1 year(s)
1 year(s)
Apply By
10 Dec' 26
Posted few hours ago
Job
32 applicants
About the job
As a Customer Service Associate at PrimePathway, you'll help clients get timely, clear support and build positive relationships through every interaction. You'll listen carefully, resolve routine issues, and work with the team to ensure each client feels heard and informed.

1. Respond to client questions by phone, email, or other available channels, communicating clearly and professionally in spoken English.
2. Learn what each client needs, provide accurate information, and guide them through appropriate next steps.
3. Record interactions, requests, and follow-ups in PrimePathway's CRM so client details stay organized and accessible to the team.
4. Address common concerns and solve problems within your scope; involve the right colleague when an issue needs additional support.
5. Handle sensitive or frustrated client interactions with patience, manage conflict respectfully, and confirm agreed actions.
6. Follow up on open requests to share updates, check that concerns are resolved, and maintain solid client relationships.
7. Support customer acquisition by responding to prospective clients' inquiries, understanding their needs,



and directing them to the appropriate next step. Skill(s) required

Client Interaction Client Relationship Client Relationship Management (CRM) Conflict Management Customer Acquisition Customer Support English Proficiency (Spoken) Problem Solving
Earn certifications in these skills
Who can apply
Only those candidates can apply who:
1. have minimum 1 years of experience
Salary
Probation: Duration:
Salary during probation:
After probation:
Annual CTC: ₹ 2,50,000 - 3,60,000 /year
Number of openings
5
About PrimePathway
Mumbai
Prime Pathway is a career consulting and job-hunting services company with head offices in Mumbai and Pune. We specialize in helping working professionals and students explore international opportunities, offering structured counseling, personalized guidance, and result-driven job-hunting services to support their career journey abroad.
Activity on Internshala
Hiring since September 2025
445 opportunities posted
38 candidates hired
Additional Questions
Sign up to continue
Candidate sign up
Sign up/ Login with Google
Sign up with Email

OR
By continuing as a candidate, you agree to our T&C; .

Already registered?
Login
Sign up to continue
Candidate sign up
Sign up/ Login with Google
Sign up with Email

OR
By continuing as a candidate, you agree to our T&C; .

Already registered?
Login

📌 Customer Service Advisor - Work from Home - Immediate Start! (India)
🏢 PrimePathway
📍 India