12 Nov
|
Gratitude
|
Bengaluru
12 Nov
Gratitude
Bengaluru
Location: Bangalore
Experience: 1–5 years
Band: BPO 1/2/3
Job Code: 436069
Shift: Rotational shifts covering EMEA business hours (up to 21:00 CET), including weekend on-call duties.
Job Overview
The Playout Operator II is responsible for validating and loading TV playlists and media materials into the Inetsat transmission platform. The role serves as a subject matter expert and primary point of contact for playout delivery, ensuring accurate transmission, timely issue resolution, SLA compliance, and continuous process improvement.
Key Responsibilities
- Validate TV playlists and media materials, identifying and resolving any discrepancies.
- Monitor workflow performance and maintain accurate operational logs and reports.
- Act as the primary liaison for playout delivery and escalate missing or incorrect materials.
- Support the insertion of secondary elements and configuration of channels and services.
- Track SLA performance and ensure timely delivery of operational requirements.
- Identify and implement process improvements, measuring their impact and value.
Qualifications & Requirements
- 1–5 years of experience in broadcast playout operations.
- Associate degree or equivalent relevant experience.
- Knowledge of media formats, audio formats, and media transport methods.
- Strong problem-solving and troubleshooting skills.
- Good written and spoken English communication skills.
- Ability to work rotational shifts and participate in weekend on-call duties.
- Enthusiasm for innovation, operational excellence, and continuous improvement.
Key Notes
- Former TCS employees are not eligible to apply.
- PAN and Date of Birth (DOB) are required for profile creation.
📌 Playout Operator (Bengaluru)
🏢 Gratitude
📍 Bengaluru