Job Description

We are seeking an experienced Delivery Operations Team Lead – Supply Chain (NPI) to oversee end-to-end supply planning and network operations. The role involves leading planning professionals, ensuring inventory and supply performance, managing operational risks, and coordinating with suppliers and cross-functional teams. The successful candidate will also drive digital tool adoption and continuous improvement to support efficient product launches and reliable supply chain execution.

Job Details

- Designation: Delivery Operations Team Lead

- Specialization: Supply Chain – New Product Introduction (NPI)

- Experience: 7–11 Years

- Qualification: Master of Business Administration (MBA)

- Work Schedule: US Shift

Requirements

- MBA qualification.

- 7–11 years of relevant experience in Supply Chain, Supply Planning, Network Operations, or related functions.

- Strong understanding of supply planning, inventory management, sourcing coordination, and master data management.

- Knowledge of New Product Introduction processes, product launches, and supply chain readiness.

- Experience leading teams of planning professionals.

- Ability to manage supply risks, operational constraints, and planning exceptions.

- Familiarity with digital planning tools, analytics dashboards, and automation solutions.

- Strong analytical, problem-solving, communication, and stakeholder management skills.

Key Responsibilities

- Lead daily activities of Senior Analysts and Analysts,



ensuring effective supply execution and inventory performance.

- Oversee supply planning, inventory management, sourcing coordination, and master data activities.

- Ensure operational delivery meets agreed service levels and performance metrics.

- Identify and resolve supply risks, constraints, and exceptions to maintain product availability.

- Maintain accurate planning parameters, master data, and system records.

- Coordinate with demand and supply teams, suppliers, and cross-functional stakeholders to support end-to-end supply operations.

- Drive adoption of digital planning tools, analytics dashboards, and automation solutions.

- Identify process gaps and implement improvements to enhance efficiency and planning reliability.

- Ensure compliance with standard operating procedures, documentation requirements, and master data governance.

- Provide data-driven performance updates and insights to leadership and relevant stakeholders.

- Support business continuity through effective backup planning and operational controls.

- Coach team members, conduct performance reviews, and promote knowledge sharing and capability development.

Other Details

- Strong leadership and team development capabilities.

- Ability to manage competing priorities in a energetic supply chain environment.

- Focus on operational continuity, service delivery, cost efficiency, and continuous improvement.

- Experience supporting product launches and reducing time-to-market will be valuable.

📌 We're : Delivery Operations Team Lead - Supply Chain (Mumbai)
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📍 Mumbai