Role Overview : Our client is part of a large diversified organization in the Construction Materials sector (Paints, Cement, Cables, Wires) with a large distribution channel across India. They are looking for an IT/Digital Head to own their sales automation landscape.What You Will Own : - Product strategy and delivery : Lead the roadmap and delivery for Sales Automation, CRM, loyalty and dealer portal platforms, and use technology and AI to create measurable value for Sales and Marketing.- Solution design, QA and team : Lead a team of product managers, technical leads and QA in an Agile setup, and review solution designs for feasibility, performance and usability.- Analytics : Build dashboards and analytics that give the business real sales, channel and customer insights.- Vendors, integrations and security : Manage vendors and SLAs, oversee integrations across systems, and partner with the CISO on security by design.- Adoption and ROI : Drive rollout, training and change management across regions and channel networks, and track adoption,



loyalty ROI and business impact.- Stakeholder reporting : Present roadmaps, risks and resource plans to senior management and build buy-in across Sales, Marketing and IT.What You Bring : - 15+ years in IT.- 5+ years in Sales Automation / DMS as a Tech Head or Product Head.- Robust experience leading and creating solutions on CRM (like Zoho, Bizom, Salesforce), Distributor Management, and loyalty platforms (Capillary, Zeapl or similar) initiatives.- 3+ years as a Product/Digital manager leading digital transformation across the full SDLC using Agile/Scrum.- Working knowledge of APIs, middleware, cloud and data security.- Proven change management and adoption record with sales teams; has managed teams and vendors.- Influential communicator with a strategic mindset, who is also hands-on when needed.- B.E./B.Tech (or equivalent); MBA preferred.- Be ready to relocate to Mumbai. (ref:hirist.tech)

📌 Digital Transformation Lead - Sales Automation (Mumbai)
🏢 Zend Consulting Services
📍 Mumbai