12 Nov
|
Important Business
|
India
12 Nov
Important Business
India
By delivering hardened, secure, and production-ready builds of all the open source software engineers and AI agents rely on, Chainguard helps organizations build faster, stay compliant, and eliminate risk.
Our customers include Fortune 500 enterprises and global industry leaders, including Anduril, Canva, Fortinet, Hewlett Packard Enterprise, OpenAI, Snap Inc., and Snowflake.
Chainguard is venture-backed by leading investors, including Amplify, IVP, Kleiner Perkins, Lightspeed Venture Partners, Mantis VC, Redpoint Ventures, Sequoia Capital, and Spark Capital. We’re looking for a Senior Technical Support Engineer who’s equal parts problem-solver, translator, and customer hero. This isn’t just “reset the password and move on” support: you’ll work on real, complex issues with contemporary tools (Docker, Kubernetes, GitHub, Helm charts, Terraform, etc.), make customers feel like superheroes themselves, and help shape how Chainguard delivers world-class support. Participate in an on-call rotation for after-hours, weekend, and holiday support.
2+ years under your belt with Linux, Docker and Kubernetes. You deliver top-tier customer experiences with stellar written and verbal communication.
- You're comfortable in the DevOps warzone: CI/CD, Linux, GitHub, Helm Charts, Terraform, Open source and all the good stuff.
- Experience with AWS, Azure, or GCP; AWS EKS experience is a plus.
- Extra kudos if you’ve flirted with security frameworks, software supply chain security, or vulnerability scanning.
- Startup experience? You hold a bachelor’s degree (STEM preferred) or have equivalent battle scars from the real world.
Flexible & Remote-First Culture: Work remotely with team meetup opportunities, bi-annual destination summits, and a monthly stipend for coworking spaces, phone and internet costs.
- Our Approach to Equity: Receive stock options upon hire and promotion. 100% Covered Health Insurance: We cover 100% of your health, vision and dental insurance premiums for you and your dependents. Flexible Time Off: Take the time you need – to do our best work, we need to recharge and reset.
- 18 Weeks Paid Parental Leave: We offer 18 weeks for birthing parents and 12 weeks for non-birthing parents, with the option to use it all at once or throughout your child's first year.
If your experience is close but doesn't fulfill all requirements, please apply. We're building the best team in technology and are focused on hiring "Chainguardians" with unique backgrounds, perspectives, and experiences.
We do not discriminate based upon race, religion, color, national origin, sex (including pregnancy, childbirth, reproductive health decisions, or related medical conditions), sexual orientation, gender identity, gender expression, age, status as a protected veteran, status as an individual with a disability, genetic information, political views or activity, or other applicable legally protected characteristics. We also consider qualified applicants with criminal histories, consistent with applicable federal, state and local law.
By submitting your application, you acknowledge that Chainguard will process your personal data in accordance with Chainguard's Global Candidate Privacy Notice .
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📌 Technical Support Developer (REMOTE) (India)
🏢 Important Business
📍 India