Location: Mumbai | Experience: 1–4 Years | Band: BPO 2 | Salary: Up to ₹7 LPA | Shift: Rotational

JOB DESCRIPTION
We are hiring a Mandarin Supplier Enablement Specialist to support end-to-end supplier onboarding across procurement platforms (Ariba, Coupa, Oracle). This role is ideal for a bilingual qualified (Mandarin + English) with basic supply chain knowledge and strong coordination skills. You will be the key point of contact for suppliers, ensuring smooth registration, compliance verification, and activation.

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EDUCATION
Minimum 15 years of regular, full-time education (10 + 2 + 3) — required

SKILLS REQUIRED

Primary Skill:

Mandarin language proficiency — ability to read, understand, and communicate process-related information effectively

Secondary Skills:

Basic knowledge of Supplier Enablement and supply chain operations

Understanding of Customer Quality and Productivity Expectations

Proficient in MS Office

KEY RESPONSIBILITIES
Coordinate and execute end-to-end supplier onboarding activities across procurement platforms (e.g., Ariba, Coupa, Oracle)

Communicate with suppliers to explain onboarding requirements, documentation needs, and system processes

Assist suppliers in completing registration, profile setup,



and compliance verifications

Ensure suppliers meet all business, regulatory, and system requirements before activation

Provide non-voice support to suppliers via ticketing systems, email, and digital channels

Troubleshoot onboarding issues related to registration, invoicing processing, and data validation

Collaborate with internal teams (Procurement, AP, Compliance) to resolve complex supplier queries

Track, monitor, and follow up on open supplier requests to ensure timely resolution

Maintain accurate supplier records and documentation within the onboarding system

Validate supplier data for completeness, accuracy, and compliance

Support periodic audits and reporting activities related to supplier enablement performance

Contribute to the development and maintenance of supplier enablement SOPs, workflows, and knowledge base articles

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WHY JOIN US?
Salary up to ₹7 LPA

Prime Mumbai location

Career growth in procurement and supplier enablement

Exposure to global procurement platforms (Ariba, Coupa, Oracle)

Bilingual (Mandarin/English) career advantage

Dynamic and supportive team environment

📌 Mandarin Supplier Enablement Specialist (Mumbai)
🏢 Gratitude
📍 Mumbai