Skill required: Marketing Operations - Operations Management

Designation: Delivery Operations Associate Manager

Qualifications: Any Graduation
Years of Experience: 10 to 14 years

About Accenture

Accenture is a global skilled services company with leading capabilities in digital, cloud and security. Combining unmatched experience and specialized skills across more than 40 industries, we offer Strategy and Consulting, Technology and Operations services, and Accenture Song— all powered by the world’s largest network of Advanced Technology and Intelligent Operations centers.

Our 784,000 people deliver on the promise of technology and human ingenuity every day, serving clients in more than 120 countries. We embrace the power of change to create value and shared success for our clients, people, shareholders, partners and communities. Visit us at www.accenture.com

What would you do? • Help balance increased marketing complexity and diminishing marketing resources.

- Drive marketing performance with deep functional and technical expertise, while accelerating time-to-market and operating efficiencies at scale through Data and Technology, Next Generation Content Services, Digital Marketing Services & Customer Engagement and Media Growth Services.
- Accenture Operations smartly connects the capabilities required to outperform in a digital world transforming the operations of the digital business by providing technology enabled secure and flexible business operations As a Service to help our clients accelerate innovation revenue growth and cost reduction.




- An area of management concerned with designing and controlling the process of production and redesigning business operations in the production of goods or services.
- It involves the responsibility of ensuring that business operations are efficient in terms of using as few resources as needed and effective in terms of meeting customer requirements.

What are we looking for? • Primary skill - Operations Management - P5

- Secondary skill - Program Project Management - P4

Roles and Responsibilities: • Operational Requirements

- Time Management Impeccable time management and organizing skills ability to handle tight deadlines and multiple projects.
- Client Management representing the service aligning scope and managing expectations.
- Demand Management Managing work plans for the Delivery team adjusting the capacity with the inflow of demand from client and working priority list with the Brand team.
- Escalation Management Identifying the loophole in the process and setting corrective measure to avoid escalation from the Business.
- Budget management Prepare and track digital budget for the Brand per fiscal.
- Team management Have a fair amount of people management skill to get the work done from the delivery team to meet the quality standard.
- Self-starter and able to highlight issues and risk.
- • Soft skills
- Leadership skill Person should be able to lead the entire project and delivery team with endtoend ownership.
- Excellent communication skills to build relationship with the client keeping the geographical and cultural difference in mind.
- Person is expected to understand the solution well and provide tactical consulting to the Brand and marketing team related to their digital space.

📌 Delivery Operations Associate Manager (Mumbai)
🏢 Accenture
📍 Mumbai