Administration & Management / Full Time / In office
Your Role
- Monitor guest reviews and feedback, taking proactive measures to address any concerns and improve guest satisfaction.
- Assist with special guest requests, such as room upgrades, special amenities, or transportation arrangements.
- Stay updated on industry trends and best practices in guest relations to continuously enhance the guest experience.
- Supervise, Orient and Coach Staff on guest relation practices and service standards.
- Night Shift in rotation with Day shift. Night shift will involve handling guest emergencies in the night
Qualifications
Bachelor Degree
Desired Skills
Communication Guest Handling Problem Solving Conflict Resolution Coordination Multitasking Time Management Attention to Detail PMS Operation
📌 Guest Relations Associate (Chennai)
🏢 Isha LIFE Health Solutions
📍 Chennai
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