Job Description

We are seeking an enthusiastic and customer-focused Guest Service Associate (GSA) - Food & Beverage to join our energetic hospitality team in Mysuru, India. In this role, you will be the welcoming face of our dining establishment, delivering exceptional service experiences while maintaining the highest standards of professionalism and efficiency. You will work collaboratively with our F&B; team to ensure every guest receives personalized, attentive service that exceeds expectations.
Greet all guests warmly upon arrival and escort them to their assigned tables with genuine hospitality and enthusiasm
Perform opening and closing duties as assigned, including table setup according to established standards and procedures
Inspect table settings, cleanliness, and side station preparation prior to service to ensure all workstations meet departmental standards
Deliver food and beverage services in accordance with hotel procedures, ensuring prompt and accurate order fulfillment
Pick up and serve food and beverage orders promptly,



ensuring items arrive at the correct temperature and in pristine condition
Apply necessary precautions regarding hotel food safety and hygiene standards, including HACCP protocols
Personalize guest interactions by remembering patron names and preferences to foster loyalty and repeat business
Actively promote and upsell food and beverage offerings at every opportunity to maximize revenue while maintaining authenticity
Cross-sell dining venues when your outlet reaches capacity, demonstrating team-oriented spirit with other service areas
Collect and verify food and beverage supply requisitions, ensuring accuracy and proper stock management
Report any complaints, incidents, or irregularities to management promptly and transparently, contributing to continuous improvement
Maintain composure and efficiency in a fast-paced setting while supporting team members

📌 Gsa F&b Mysuru (India)
🏢 IBIS STYLES
📍 India