Key Responsibilities and Duties:
Operational Supervision: Supervises front desk staff, night auditors, and bell staff, ensuring adherence to hotel policies and standards.
Guest Experience Management: Handles guest complaints and special requests, greets VIPs, and ensures personalized recognition.
Safety and Maintenance: Conducts property walkthroughs to check for cleanliness and security, monitors safety equipment, and handles emergencies.
Administrative Duties: Manages daily reports, room assignments, cash floats, and billing adjustments.
Staff Leadership: Trains, coaches, and schedules front office personnel, conducting pre-shift briefings.
Job Type: Full time
Pay: ₹18,160.72 - ₹34,000.00 per month
Perks:
Food provided
Provident Fund
Experience:
Hotel management: 1 year (Preferred)
Work Location: In person
📌 Sr Front Office Executive Bengaluru
🏢 Aiden by Best Western Hennur Bengaluru
📍 Bengaluru
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