Company: UNKAPPED.ai

Experience:
Experienced individual contributor

Location:
India & US Employment Type: Remote, Full-time About UNKAPPED UNKAPPED helps B2B companies build scalable go-to-market systems, AI-powered workflows, and intelligent automation solutions. We work closely with clients to solve complex technical and operational challenges by combining software engineering, AI, automation, and systems architecture. We believe in building practical, scalable solutions that deliver measurable business impact. Role Overview We are looking for a Forward Deployed Engineer (FDE) with strong software engineering fundamentals and hands-on experience building, deploying, and maintaining production-grade systems. At UNKAPPED, you will work directly with client engineering and business teams to understand technical requirements, design solutions, and build production-ready systems. You will collaborate with internal and client teams across engineering, AI, infrastructure, and product functions to deliver practical solutions. The role requires strong backend engineering experience, a solid understanding of distributed systems and cloud infrastructure, and practical experience building and deploying AI-powered or agentic automation systems. We value demonstrated engineering capability and production ownership over a specific previous job title. You do not need to have held an FDE title, but you should be able to demonstrate that you have built, deployed, and supported complex software systems.

Key Responsibilities
• Technical Discovery & Solution Design: Work with client engineering and business teams to understand workflows, technical constraints, and business objectives. Translate requirements into clear technical solutions and implementation plans.
• System Design & Architecture: Design scalable, reliable, secure, and maintainable software systems. Evaluate architecture options and make practical decisions based on performance, complexity, cost, and business requirements.
• Backend Engineering: Build robust backend services, APIs, integrations, and data processing systems using Python, Go, Rust, or similar technologies.
• AI & Agentic Systems: Design, build, integrate, and deploy AI-powered applications, agentic workflows, and automation systems. Implement appropriate orchestration, tool integrations, evaluation, and safeguards for production use.
• Infrastructure & Deployment: Work with cloud and containerized environments to deploy and operate applications. Use Docker, Kubernetes, CI/CD pipelines, and modern deployment practices as appropriate to the solution.
• Database & Data Engineering: Design and optimize database schemas, data models, queries, and storage systems. Build reliable data flows and integrations across client systems.
• Security & Reliability: Apply security best practices, authentication, authorization, data protection, monitoring, logging, and reliability measures.



Identify and address production risks and operational issues.
• Engineering Ownership: Take ownership of the technical solution from design through implementation and production deployment. Collaborate with product, engineering, infrastructure, and client teams to ensure the solution is tested, reliable, maintainable, and successfully integrated into the client's environment.
• Client Collaboration & Enablement: Communicate technical decisions and trade-offs clearly to client stakeholders. Work alongside client engineers, document solutions, and support handover so teams can operate and extend the systems.
• Technical Leadership: Lead technical discussions, review code, establish engineering practices, and guide other engineers where needed. Contribute reusable architectures, implementation patterns, and learnings across client engagements. Required Qualifications
• Solid professional experience in backend engineering, software development, systems engineering, AI engineering, or a related technical discipline, with demonstrated ability to independently deliver complex engineering work.
• Strong understanding of system design, software architecture, distributed systems, and scalable application design.
• Hands-on backend development experience in at least one of the following: Python, Go, Rust, or a comparable production programming language.
• Experience designing, building, and maintaining APIs, services, integrations, and data-driven applications.
• Practical experience with cloud infrastructure, containerization, deployment pipelines, and production environments. Familiarity with Docker and Kubernetes or comparable technologies.
• Strong understanding of databases, including data modeling, schema design, query optimization, and data management.
• Hands-on experience building and deploying AI-powered applications or agentic automation systems in real-world environments. Ability to explain the architecture, deployment approach, limitations, and maintenance of at least one system you have worked on.
• Understanding of LLM integrations, workflow orchestration, tool integrations, evaluation, and the challenges of operating AI systems reliably.
• Solid understanding of application security, authentication, authorization, data privacy, and secure software development practices.
• Strong debugging, troubleshooting, testing, and problem-solving skills, with the ability to diagnose issues across application, integration, and infrastructure layers.




• Ability to work directly with clients, understand business requirements, communicate technical decisions, and manage expectations.
• Demonstrated ownership of engineering work across the software development lifecycle, from design and implementation to deployment and ongoing support.
• Strong written and verbal communication skills, with the ability to work independently, navigate ambiguity, and collaborate across technical and business teams. Good to Have
• Experience with LLM integrations, AI agents, and multi-agent architectures.
• Familiarity with agentic frameworks such as LangGraph, CrewAI, AutoGen, or similar technologies.
• Experience with cloud platforms such as AWS, Google Cloud, or Azure.
• Familiarity with CI/CD pipelines, infrastructure as code, observability tools, message queues, and event-driven architectures.
• Experience building enterprise-grade automation, integration platforms, or technical solutions for B2B SaaS companies.
• Experience with AI evaluation, monitoring, guardrails, retrieval-augmented generation (RAG), or production AI reliability.
• Experience working in client-facing engineering, technical consulting, implementation, or product engineering roles.
• Experience creating reusable engineering patterns, technical documentation, and deployment playbooks. Our Culture & Expectations At UNKAPPED, we are an execution-driven team that values ownership, accountability, curiosity, and continuous learning. We believe in taking initiative, moving quickly, and delivering high-quality solutions rather than simply discussing ideas. You should be comfortable working independently, navigating ambiguity, and figuring things out without a predefined playbook. We value engineers who take complete ownership of their technical work, make sound engineering decisions, communicate effectively, and take responsibility for the systems and outcomes they deliver. We expect our engineers to think beyond implementation: understand the problem, choose the right solution, build it well, and ensure it works reliably in the environment where it will be used. Why Work at UNKAPPED
• Engineering Ownership: Work across the technical lifecycle of real systems, from understanding the problem to production deployment and ongoing improvement.
• Applied AI & Engineering: Build practical AI-powered systems, automation, and integrations that solve meaningful business problems.
• Client Impact: Work closely with client teams and see how the systems you build improve their workflows and operations.
• Learning & Growth: Work on challenging technical problems across software engineering, AI, infrastructure, and systems architecture.
• Remote Collaboration: Work with a distributed team across India, the US, the Philippines, and South Africa, with an emphasis on clear communication and accountability.

📌 Forward Deployed Engineer (India)
🏢 UNKAPPED
📍 India