12 Nov
|
Sandoz India
|
India
12 Nov
Sandoz India
India
• Create and deliver high complexity sales force Incentive Operations support using Javelin as per agreement (timeliness, accuracy, quality, etc.) and drive excellent customer service.
• Design and build Incentive Compensation systems using Javelin.
• Support in designing and developing effective incentive plans for the countries based on their market strategy
• Design and set goals for the field force that are fair, motivational, achievable and Aligned with forecast/business objective
• Deliver services through a structured project management approach with appropriate documentation and communication throughout the delivery of services.
• Create and maintain standard operating procedures (SOPs), quality checklists that will enable excellent quality deliverables within the function.
• Develop and maintain knowledge repositories that capture qualitative and quantitative reports of field excellence related trends across Sandoz operating markets, etc.
• Collaborate with team leaders in on-boarding of new associates within the organization.
• Participate and contribute in various knowledge sharing sessions that enable growth and improve quality deliverables across the function.
• Ensure operational governance with organizational regional and country leadership.
• Ensure exemplary communication with all stakeholders including internal associates,
and clients through regular updates with focus on accomplishments, KPIs, best practices, staffing changes and key events.
• Comply with all internal functional operating procedures like time tracking, KPI tracking and reporting, and other internal systems and processes.
• Comply to all Sandoz operating procedures as per legal / IT / HR requirements. Business Results
• Quality KPI targets met as per business expectations
• Positive customer feedback
• All projects are delivered as per stakeholder expectations. Strategy/Customer Focus
• Drive design and enhancement of existing services / deliverables
• Internal customer satisfaction with the quality of services provided. Capabilities & Expertise
• Learning agility
• Ability to manage multiple stakeholders
• Project Management and ability to deliver independently with less oversight
• Pharmaceutical field excellence domain knowledge and experience
• Intermediate-Advanced knowledge and expertise in any one or more infrastructure areas:
• Data ETL platforms (viz Javelin, SQL, Alteryx etc)
• Analytical platforms and methods (MS Excel)
• Optional: Workflow management and automation tools (viz MS SharePoint, MS PowerApps, etc.)
• Optional: Reporting platforms (viz Tableau, Qlik, etc.)
📌 Senior Analyst_Incentive Calculations (India)
🏢 Sandoz India
📍 India