Job Title: Customer Support Executive(CSE)

Company: Webpulse Solution Pvt. Ltd.
Location: Kirti Nagar, Delhi (On-site)
Experience: 0–1 year
Job Type: Full-time
About Webpulse India:

Webpulse Solution is a leading digital marketing agency helping businesses grow their online presence through expert branding, SEO, and digital solutions. We’re expanding our support team and looking for energetic individuals who can ensure top-notch client satisfaction and drive addon sales.

Role Overview:

We are looking for a Customer Support Associate who will be responsible for post-sales support, maintaining strong relationships with existing clients, and driving addon/upgraded sales. This role is ideal for someone who enjoys client interaction, has good communication skills, and is motivated by targets.

Key Responsibilities:
Provide ongoing support to existing clients after the sale is completed
Understand client requirements and provide timely resolutions
Ensure client satisfaction and retention through professional communication
Identify prospects for addon services and upsell digital solutions
Work towards achieving monthly sales/upgradation targets from existing clients
Perform cold calling when needed to boost conversions




Maintain accurate records of client interactions and upgrades in the CRM

Requirements:
Freshers from any educational background can apply
Candidates with up to 1 year of experience in sales, support, or customer service will be preferred
Basic knowledge or strong interest in digital marketing is essential
Excellent verbal and written communication skills
Must be based in Delhi and comfortable working from our Kirti Nagar office
Should be target-oriented and proactive in client engagement

What We Offer:
Fixed salary with attractive performance-based incentives
Exposure to digital marketing industry and client handling
Supportive work workplace and hands-on training
Career growth opportunities based on performance

Work Location:

Webpulse India – Kirti Nagar, New Delhi (This is a full-time, in office role)

How to Apply:

Interested candidates can send their updated resumes to +91-XXXXXXXXXX with the subject line:
“Application for Customer Support Executive – Kirti Nagar”

Job Types: Full-time, Fresher

Pay: ₹13,000.00 - ₹30,000.00 per month

Benefits:
Health insurance
Paid sick time
Provident Fund

Work Location: In person

📌 Customer Support Executive Cse Kirti Nagar (India)
🏢 Webpulse Solution
📍 India