12 Nov
|
Penkraft Ideas Private
|
Thane
12 Nov
Penkraft Ideas Private
Thane
Job Summary The selected candidates would assist the Operations Coordinator in handling inbound telephonic, email & social media-based queries of the company's clients (teachers & students), with the aim to resolve issues in conjunction with the technical team. Freshers are also welcome to apply. Responsibilities and Duties
• Handling inbound in-situ, telephonic, e-mail & social media-based queries of the company's clients (teachers & students)
• Resolve issues in conjunction with the technical team.
• Cross-sell / up-sell to the company's existing clients (teachers), under the supervision of the Operations Coordinator.
• Maintain relevant databases and generate MIS as required for analysis. Required Experience And Qualifications
• Excellent verbal and written communication skills in English.
• Good verbal communication skills in Hindi & Marathi.
• Ability to listen, empathize and analyze.
• Good problem-solving and 'people' skills.
• Enthusiasm to achieve the organization's goals.
• Ability to thoroughly understand the brand,
its product & services. Benefits
• A fair chance at full employment, based upon performance during the internship.
• An opportunity to get hands-on exposure to operations and become a full-stack operations qualified.
• A highly collaborative, typical 'start-up' environment that pushes you to think beyond your boundries & keeps you on your toes.
• An open forum for the expression of ideas. Job Opening Careers Id Post Applied For
• Select State --Andaman and Nicobar IslandsAndhra PradeshArunachal PradeshAssamBiharChandigarhChhattisgarhDadra and Nagar Haveli and Daman and DiuDelhiGoaGujaratHaryanaHimachal PradeshJammu and KashmirJharkhandKarnatakaKeralaLadakhLakshadweepMadhya PradeshMaharashtraManipurMeghalayaMizoramNagalandOdishaPuducherryPunjabRajasthanSikkimTamil NaduTelanganaTripuraUttar PradeshUttarakhandWest Bengal -
- Select City -
- Upload Resume *
📌 CUSTOMER SERVICE INTERN (Thane)
🏢 Penkraft Ideas Private
📍 Thane