Core Job Responsibilities
Outbound & Inbound Calling: Make cold or warm calls to prospective clients and answer incoming customer queries using structured scripts while personalizing the conversation. [1, 2, 3, 4]
Lead Generation & Sales: Pitch company products or services, assess customer interest, and schedule appointments or product demos for the sales team. [1, 2]
Customer Support & Resolution: Answer questions about pricing, policies, or technical issues, and handle basic complaints with a polite and skilled tone. [1, 2, 3]
Database & CRM Management: Log call outcomes, update customer details, and record feedback daily in company software, spreadsheets, or a CRM system. [1, 2]
Follow-Ups: Reconnect with warm leads, previous inquiries, or existing customers to move them further along the sales or support pipeline. [1, 2]
Target Achievement: Meet daily, weekly,



or monthly metrics such as total call volume, conversion rates, or successful sales targets. [1, 2]
Surveys & Feedback Collection: Conduct remote market research, satisfaction surveys, or data gathering over the phone. [1]

Key Remote Requirements
Equipment: A quiet, distraction-free workspace equipped with a reliable computer or smartphone, high-speed internet, and a clear headset.
Soft Skills: Robust verbal communication, active listening, patience, and resilience against rejection. [1, 2, 3, 4, 5]

Pay: ₹8,000.00 - ₹12,000.00 per month

Perks:
Cell phone reimbursement
Flexible schedule
Work from home

Work Location: In person

📌 Work From Home Hr Recruiter Siliguri
🏢 DigiInd
📍 Siliguri