11 Nov
|
DynamicHire Solutions
|
Delhi
11 Nov
DynamicHire Solutions
Delhi
We are looking for a customer-focused and well-organised Concierge Executive to manage client requests, provide personalised assistance, and ensure a smooth and hassle-free customer experience. The candidate should have excellent communication, coordination, and problem-solving skills.
Key Responsibilities:
Handle customer queries and provide personalised assistance through calls, emails, and WhatsApp.
Assist clients with hotel bookings, flight reservations, transportation, and other travel-related services.
Coordinate with vendors, service providers, and internal teams to fulfil client requirements.
Manage booking confirmations, follow-ups, reminders, and special requests.
Provide information about travel destinations, local attractions, and available services.
Handle customer complaints and resolve issues promptly and professionally.
Maintain accurate records of client requests, bookings, and service updates.
Ensure high levels of customer satisfaction through timely and quality service.
Required Skills & Qualifications:
Graduate in any discipline.
1–3 years of experience in Concierge Services, Hospitality, Travel, or Customer Support.
Excellent verbal and written communication skills.
Positive knowledge of MS Office and email handling.
Solid coordination, multitasking, and problem-solving abilities.
Qualified attitude with a customer-first approach.
Preferred Experience: Travel, Hospitality, Hotel, or Luxury Customer Service Industry.
Pay: ₹40,000.00 - ₹60,000.00 per month
Work Location: In person
📌 Concierge Executive Delhi
🏢 DynamicHire Solutions
📍 Delhi