Position: Citizen Service Executive

Company: DCG Data-core Systems (India) Pvt. Ltd.

Location: Dalhousie, Kolkata (Work from office)

Employment Type: Contractual

Responsibilities:
Handle inbound calls (non – technical) and assist in query solving
Transfer calls to relevant departments as required
Maintain professional and helpful tone

Eligibility:
Fresher with Graduation (technical / honors) mandatory
Fluent in Bengali & Hindi; English is a plus
Adaptable working in all shifts as:
Morning: 6:30 AM – 1:00 PM
Evening: 1:00 PM – 9:00 PM
Night: 9:00 PM – 6:30 AM
Open to 6 day’s work week
Immediate joiners preferred

Salary & Advantages:
Fixed salary and allowance up-to INR 14,000.00 per month
PF, ESI and statutory benefits
Shift allowance and OT pay

Job Type: Full-time

Pay: ₹13,000.00 - ₹14,000.00 per month

Perks:
Provident Fund

Education:
Bachelor's (Required)

Language:
Bengali, Hindi and English (Required)

Shift availability:
Overnight Shift (Required)
Night Shift (Required)
Day Shift (Required)

Work Location: In person

📌 Customer Care Executive Bidhannagar (India)
🏢 DCG Data-Core Systems (India
📍 India