Job Responsibilities:
Welcome and greet guests in a friendly and skilled manner.
Handle guest check-in and check-out procedures.
Manage room bookings, reservations, and cancellations.
Answer phone calls and respond to guest queries.
Coordinate with housekeeping and other hotel staff regarding room status and guest requirements.
Handle guest complaints and resolve issues politely.
Maintain guest records and basic front-desk documentation.
Collect payments and provide bills/receipts when required.
Ensure the reception/front desk area is clean and organized.

Requirements:
Positive communication and customer service skills.
Basic knowledge of Hindi and English preferred.
Basic computer knowledge.
Pleasant personality and skilled attitude.
Previous hotel/reception experience is preferred but freshers can also apply.

Job Type: Full time
Department: Front Office / Reception

Pay: ₹8,000.00 - ₹10,000.00 per month

Work Location: In person

📌 Hotel Receptionist Jaigaon (India)
🏢 Iris Boutique Hotel
📍 India