Job Location: Chennai, Coimbatore, Cochin, and Puducherry
Employment Type: Full time

Job Summary

The Guest Relation Executive is responsible for delivering exceptional customer service to guests throughout their travel experience. The role involves assisting guests with travel-related services, coordinating with internal teams and service providers, handling guest queries, ensuring smooth airport and hotel assistance, and maintaining a high standard of guest satisfaction.

Key Responsibilities
Welcome and assist guests professionally throughout their journey.
Coordinate airport meet-and-greet services, arrivals, departures, and transfers.
Handle guest inquiries, requests, complaints, and emergencies promptly and courteously.
Coordinate with hotels, chauffeur's, operation team & Sales team to ensure smooth operations.
Maintain accurate records of guest details,



service reports, and daily operational activities.
Build and maintain professional relationships with guests.

Required Qualifications
Bachelor's degree in Tourism, Hospitality, Travel Management, or any related field.
Freshers or candidates with 0–2 years of experience in tourism
Fluency in English and the local language; additional languages will be an added advantage.

Required Skills
Excellent communication and interpersonal skills.
Solid customer service orientation.
Qualified appearance and positive attitude.
Flexibility to work

Pay: From ₹15,000.00 per month

Benefits:
Health insurance
Provident Fund

Work Location: In person

📌 Guest Relation Executive Coimbatore
🏢 Cholan Tours
📍 Coimbatore