Key Responsibilities

Act as the primary point of contact for clients throughout their immigration journey
Manage end-to-end client communication with clarity, accuracy, and professionalism
Guide clients on documentation requirements, timelines, and process expectations
Maintain accurate client records and documentation within CRM systems
Handle client concerns and escalations with a solution-oriented and skilled approach
Ensure high levels of client satisfaction and service quality at all stages.

Required Experience & Skills

Excellent verbal and written communication skills
High attention to detail and robust organizational skills
Robust problem-solving ability and a client-first mindset

What We’re Looking For

Individuals who demonstrate ownership and accountability
Professionals who can balance client experience with compliance requirements
Robust follow-up, coordination, and time management skills
Ability to thrive in a fast-paced, performance-driven environment

Pay: ₹30,000.00 - ₹50,000.00 per month

Benefits:
Cell phone reimbursement
Leave encashment

Work Location: In person

📌 Immigration Expert Kochi
🏢 VIDYA.PORTAL
📍 Kochi