Job description
Handle and manage incoming customer calls related to destination wedding inquiries at the resort.
Proactively follow up with potential clients who have submitted destination wedding inquiries through online advertisements and other channels.
Provide detailed information about wedding venues, accommodation options, packages, pricing, and inclusions.
Understand client requirements and suggest suitable wedding packages and event setups.
Schedule site visits, virtual tours, and meetings with prospective wedding clients.
Coordinate with internal teams (events, sales, operations, and hospitality) to ensure smooth planning and execution of destination weddings.
Maintain accurate records of inquiries, follow-ups, bookings,



and client communications in the system.
Assist clients with booking confirmations, payment coordination, and documentation.
Address client questions, concerns, and special requests in a prompt and skilled manner.
Support the sales and events team in achieving wedding booking targets and delivering exceptional guest experiences.

Handsome incentives provided.

Job Type: Full time

Pay: ₹14,000.00 - ₹22,000.00 per month

Experience:
total work: 1 year (Required)

Work Location: In person

📌 Reservations Manager Haldwani
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