Provide after-sales service and technical support to customers at their sites.
Carry out installation, commissioning, inspection, and servicing of equipment.
Attend customer complaints and resolve technical issues within the agreed timeline.
Perform preventive maintenance and breakdown maintenance of installed equipment.
Troubleshoot electrical, mechanical, and electromechanical faults.
Diagnose equipment failures and identify root causes to prevent recurring issues.
Conduct regular follow-ups with customers regarding service requests and equipment performance.
Prepare and submit service reports, maintenance checklists, and customer visit reports.
Coordinate with the sales, technical, and spare parts teams to ensure timely service support.




Identify spare parts requirements and coordinate for replacement or repair.
Provide technical guidance and basic operational training to customers.
Ensure customer satisfaction through timely response, qualified communication, and quality service.
Support warranty-related service activities and maintain proper service documentation.

Travel to customer locations for service visits as per business requirements

Pay: ₹35,000.00 - ₹50,000.00 per month

Perks:
Cell phone reimbursement
Health insurance
Provident Fund

Work Location: Hybrid remote in Velu, Pune, Maharashtra

📌 Service Engineer Velu
🏢 Ergomatic Automation India
📍 Velu