We are looking for an Academic Counsellor to interact with clients, understand their requirements, provide relevant information, and assist them with their queries.
Key Responsibilities
Interact with clients and understand their requirements.
Provide information and guidance regarding academic services.
Handle customer enquiries and follow-ups.
Address client queries and grievances.
Maintain positive relationships with clients.
Ensure timely communication and customer satisfaction.
Requirements
Excellent communication and interpersonal skills.
Valuable customer-handling and problem-solving abilities.
Patience and a skilled approach.
Previous experience in counselling or client handling is preferred.