Job Description – Virtual Relationship Manager (VRM)

Role: Virtual Relationship Manager (Banking Sales)
Experience: 0–3 Years (Freshers can apply)
Education: Graduate in any stream (excluding B.Tech/BE)
Age: 18–30 Years

Job Responsibilities
Connect with customers through inbound and outbound calls and digital channels.
Understand customer needs and recommend suitable banking products.
Promote and cross-sell banking products such as loans, cards, third-party products (TPP), and other financial services.
Achieve assigned sales targets and manage customer portfolios.
Resolve customer queries and complaints while ensuring a positive customer experience.
Build long-term customer relationships and improve customer retention.
Maintain accurate customer records and update CRM systems.
Ensure compliance with banking policies, processes,



and regulatory guidelines.

Required Skills
Solid verbal and written communication skills.
Positive customer-handling and relationship-building abilities.
Sales, negotiation, and persuasion skills.
Basic knowledge of banking and financial products.
Basic computer and CRM knowledge.
Customer-focused attitude and target-oriented approach.

Language Requirements
Mandatory: Fluent English.
Additionally, any one of the following: Hindi, Tamil, Kannada, or Malayalam.

Fresh graduates with positive communication skills and an interest in banking sales are encouraged to apply.

Pay: ₹15,000.00 - ₹21,000.00 per month

Work Location: In person

📌 Virtual Relationship Manager Whitefield
🏢 MANTRA SOLUTION
📍 Whitefield