Job Description – Customer Support Associate (US Healthcare)
Location: Coimbatore
Work Mode: Work from Office
Shift: US Night Shift
Weekly Off: Saturday & Sunday (Fixed)
Salary: Up to ₹30,000 per month
Experience: Experienced Candidates Only
Job Overview
We are looking for experienced Customer Support Associates to join our US Healthcare process in Coimbatore. The ideal candidate should have excellent English communication skills and the ability to handle customer queries professionally.
Roles & Responsibilities
Handle inbound and outbound customer calls related to US healthcare services.
Assist customers with healthcare-related queries and provide appropriate solutions.
Maintain accurate customer information and update records in the system.
Resolve customer concerns efficiently while ensuring customer satisfaction.
Follow US healthcare process guidelines and quality standards.
Coordinate with internal teams to ensure smooth customer support operations.
Requirements
Prior experience in Customer Support / Voice Process is mandatory.
Experience in US Healthcare or Medical Billing processes will be an added advantage.
Excellent verbal communication skills in English.
Valuable customer handling and problem-solving skills.
Basic computer knowledge and typing skills.
Willingness to work in US night shifts.
Perks
Attractive salary up to ₹30,000 per month.
Saturday & Sunday fixed weekly offs.
Stable career opportunity in the US Healthcare sector.
Professional work setting.
Interested candidates can apply now!
Pay: Up to ₹35,000.00 per month
Work Location: In person
📌 Customer Support Associate Us Coimbatore
🏢 sarajobs
📍 Coimbatore
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