Client Communication & Inquiries
Respond promptly (via phone, email, or walk-ins) to inquiries regarding weddings, social functions, conferences, and private dining.
Conduct property site inspections and venue show-arounds to guide clients through available halls, and layouts.
Provide explicit, accurate information on packages, pricing, capacities, and menu options.
Proposals, Contracts & Sales Generation
Draft and present customized event proposals, quotations, and service contracts.
Negotiate event details, add-ons, and rates within established hotel or venue guidelines.
Follow up on pending proposals and tentative bookings to maximize conversion rates.
Upsell upgraded menus, extended packages, and additional audio-visual (AV) or decor facilities to increase per-event revenue.
Administrative & Booking Management
Maintain and update event calendars, tracking software, and CRM/hotel management systems.
Monitor deposit deadlines, payment milestones, cut-off dates, and final guest counts.
Prepare and circulate Banquet Event Orders (BEOs) and function prospectuses detailing timelines, room setups, dietary notes, and special requests.
Cross-Departmental Coordination
Act as the central communication link between the client and internal teams (kitchen/catering, F&B; service,



housekeeping, engineering, and AV).
Participate in weekly BEO or operations briefing meetings to align staff on upcoming event logistics.
Relay last-minute client changes or special requests to the banquet captain or floor manager.
Post-Event & Financial Follow-Up
Assist with billing inputs, invoice generation, and settlement verification alongside the finance or accounts team.
Gather post-event client feedback, log reviews, and share insights with management to improve future service quality.
Maintain master event files and update daily sales reports (DSR).

Key Skills & Requirements
Education: Degree or diploma in Hospitality, Hotel Management, Tourism, or Business Marketing.
Experience: Typically 1 to 2 years of experience in hotel sales, catering, or event coordination.
Soft Skills: Robust interpersonal communication, negotiation, multi-tasking, and problem-solving abilities.
Technical Skills: Familiarity with property management systems (PMS), catering software (such as Toast or Micros), and Microsoft Office.
Pay: ₹13,000.00 - ₹17,000.00 per month

Advantages:
Food provided
Provident Fund

Work Location: In person

📌 Banquet Sales Coordinator Kolkata
🏢 Ruhitel Hotel
📍 Kolkata