Company Description NAVTRICH is a growing organization focused on delivering effective sales and customer engagement solutions across diverse industries. The company emphasizes structured processes, measurable results, and strong client relationships to drive business growth. NAVTRICH values a qualified work environment where team members can develop their skills and advance their careers. The organization encourages initiative, performance-driven mindsets, and collaboration. Joining NAVTRICH offers the opportunity to contribute directly to revenue generation and customer satisfaction.
Role Description The Telesales Consultant role at NAVTRICH is a full-time, in office position based in Delhi, India. The consultant will handle outbound and inbound calls to present products or services, understand customer needs, and convert leads into sales. Day-to-day responsibilities include maintaining call logs and CRM records, following up on prospects, and meeting defined sales targets and performance metrics. The role involves answering customer queries, addressing concerns, and ensuring a positive customer experience during each interaction.



The Telesales Consultant will also collaborate with team members and supervisors to refine sales scripts, participate in training sessions, and share insights that improve overall sales effectiveness.
Qualifications
Candidates should possess strong Sales and Sales Consulting skills, with the ability to identify customer needs and close deals.
Candidates should possess excellent Communication skills, including explicit verbal communication and active listening.
Candidates should possess solid Customer Service skills to handle queries, resolve issues, and maintain positive customer relationships.
Candidates should possess Training-related capabilities, such as openness to coaching and willingness to participate in ongoing skill development.
Relevant qualifications include prior telesales or inside sales experience, familiarity with CRM tools, and comfort working with call targets and KPIs.
Additional beneficial qualifications include basic computer proficiency, resilience in a target-driven environment, and the ability to work effectively within a team.

📌 Telesales Consultant Delhi
🏢 NAVTRICH
📍 Delhi