We are looking for a customer-oriented skilled to manage loan application processes, assist customers with loan requirements and ensure smooth coordination throughout the loan journey.
Key Responsibilities
Interact with customers to understand their loan requirements.
Explain loan products, eligibility criteria and documentation requirements.
Assist customers with loan applications and document collection.
Follow up on pending documents and application status.
Coordinate with internal teams for loan processing and disbursement.
Resolve customer queries and maintain accurate records.
Requirements
Graduate in any discipline.
2–4 years of experience in banking, NBFC or loan operations.
Knowledge of loan products, documentation and application processing.
Strong communication, customer handling and coordination skills.
Proficiency in MS Excel and basic computer applications.