Handling inbound phone calls, chats, and emails from customers.
Assisting customers in finding resolutions on customer query/issues/concerns
Helping customers understand our products, navigate the application process, and move confidently through each step of their experience.
Manage customer expectations on timeline and resolution. Find best solutions to ensure customer requirements are met
Treat customers in a consistent, courteous, and effective manner according to quality monitoring guidelines
📌 Senior Executive Noida
🏢 EXL
📍 Noida
Reply to this offer
Impress this employer describing Your skills and abilities, fill out the form below and leave Your personal touch in the presentation letter.