We are seeking an enthusiastic and motivated International Voice Process Associate to join our agile team in Andhra Pradesh. This role is ideal for individuals looking to start their career in the BPO sector, particularly in international voice processes. As an International Voice Process Associate, you will be responsible for handling customer inquiries and providing exceptional service to clients across various international markets. Key Responsibilities: - Engage with customers through voice communication, addressing their queries and providing solutions in a timely manner. - Maintain a high level of professionalism and customer service during all interactions. - Collaborate with team members to ensure customer satisfaction and resolve issues effectively. - Document customer interactions and feedback accurately in the system.



- Participate in training sessions to enhance product knowledge and improve service delivery. Required Skills: - Strong verbal communication skills in English. - Ability to work in a quick-paced environment and handle multiple tasks. - Basic understanding of customer service principles. - Willingness to learn and adapt to current processes and technologies. - Previous experience in a BPO or customer service role is a plus but not mandatory. If you are a proactive individual with a passion for customer service and are looking to grow your career in the BPO industry, we encourage you to apply for this exciting opportunity. Join us and be a part of a team that values excellence and innovation in customer service.

This job is provided by Shine.com

📌 International Voice Process Associate Hyderabad
🏢 Lyros Technologies -CMMI Level 3
📍 Hyderabad