Job Description – Front Desk Executive

Job Title: Front Desk Executive
Location: Manali, Himachal Pradesh
Industry: Hospitality / Backpacking Hostels
Experience: 0–2 Years
Salary: ₹15,000 – ₹16,000 per month
Benefits: Food and Accommodation Provided
Employment Type: Full-Time

About the Role

We are looking for a friendly, enthusiastic, and customer-oriented Front Desk Executive to join our hostel team in Manali. The candidate will be responsible for managing reception activities, assisting guests, handling reservations, and ensuring a smooth and memorable guest experience.

Key Responsibilities
Welcome guests and manage check-in and check-out procedures.
Handle guest inquiries, calls, messages, and reservation requests.
Manage room allocations, bookings, and occupancy updates.
Assist guests with their queries and provide information about hostel facilities and local attractions.
Handle guest complaints and resolve issues professionally.
Coordinate with housekeeping and maintenance teams to ensure rooms are clean and ready.
Maintain guest records, booking details, and daily reports.
Assist with billing, payment collection, and basic cash handling.
Coordinate with other hostel staff for smooth day-to-day operations.




Ensure a friendly, safe, and welcoming workplace for all guests.

Requirements
0–2 years of experience in front desk, reception, or customer service roles.
Freshers with good communication skills and a positive attitude can also apply.
Good verbal communication and interpersonal skills.
Basic computer knowledge and MS Excel skills.
Knowledge of hotel/hostel booking platforms or PMS will be an added advantage.
Strong customer service and problem-solving abilities.
Willingness to work in rotational shifts, including weekends and holidays.
Comfortable relocating to Manali.

Ideal Candidate Profile
Friendly, confident, and approachable personality.
Guest-focused with a service-oriented mindset.
Good coordination and multitasking abilities.
Responsible, punctual, and well-organized.
Passionate about hospitality and interacting with people.

Compensation & Advantages
Salary: ₹15,000 – ₹16,000 per month.
Food: Provided by the company.
Accommodation: Provided by the company.
Location: Manali, Himachal Pradesh.

Pay: ₹15,000.00 - ₹16,000.00 per month

Advantages:
Food provided

Work Location: In person

📌 Front Desk Executive Manali
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