Job Title: Customer Service Executive

Job Location: Noida Sector 62

Job Summary: Our company is seeking a highly motivated and enthusiastic Customer Service

Job Responsibilities: 2 Identify and assess customers' needs to achieve satisfaction and provide appropriate solutions and alternatives.

3 Keep accurate records of customer interactions and transactions.

4 Handle customer complaints, provide appropriate solutions and alternatives within the time limits; follow up to ensure resolution.

5 Build sustainable relationships and trust with customers through open and interactive communication.

6 Provide feedback on the efficiency of the customer service process and identify areas for improvement.

7 Participate in training sessions to improve knowledge of products and services offered by the company.

Qualifications: 1 Proven customer support experience or experience as a customer service representative.

2 Excellent communication skills, both verbal and written in English.

3 Robust phone contact handling skills and active listening.

4 Ability to multitask, prioritize and manage time effectively.





5 Ability to work well in a team setting.

6 Bachelor's Degree.

Age Limit
Max 27 years.

If you are passionate about providing exceptional customer service and are looking to join a agile team, please submit your resume.

Pay: ₹180,000.00 - ₹300,000.00 per year

Benefits :
Paid sick time
Paid time off

Schedule:
Night shift

Supplemental pay types:
Yearly bonus

Education :
Bachelor's (preferred)

Experience :
total work: 1 year (preferred)
Customer service: 1 year (preferred)

Language :
English (preferred)
Hindi (preferred)

Work Location: In person

Job Types : Full time, Permanent

Pay: ₹15,000.00 - ₹20,000.00 per month

Benefits :
Paid sick time
Paid time off

Education :
Higher Secondary(12th Pass) (preferred)

Experience :
Technical support: 1 year (preferred)
total work: 1 year (preferred)
Customer service: 1 year (preferred)

Language :
Hindi (preferred)
English (preferred)

Work Location: In person

📌 Customer Care Executive Noida (India)
🏢 Versatile Media & Marketing
📍 India