Job Summary : We are seeking a motivated and customer-focused Customer Care Executive to join our team. You will be the first point of contact for our customers, providing exceptional service, resolving inquiries, and ensuring customer satisfaction through all communication channels.

Key Responsibilities :
Resolve customer complaints in a timely and effective manner
Maintain a high level of professionalism and empathy with customers
Document customer interactions and update records in CRM systems
Collaborate with other departments to resolve complex issues
Meet performance targets (response time, resolution time, satisfaction score, etc.)

Requirements :
Minimum 2 years of experience in customer service or a related field
Excellent communication skills in [Languages, e.g., English, Hindi, Telugu (OPTIONAL) etc.]
Proficient in using customer support tools and CRM systems
Ability to work in a quick-paced workplace and handle pressure
Solid problem-solving and conflict-resolution skills
High school diploma or equivalent (Bachelor’s degree preferred)

Pay: ₹10,000.00 - ₹15,000.00 per month

Language :
Hindi (required)
Fluent English (required)

Work Location: In person

📌 Customer Care Executive Manewada
🏢 NAIDU SOFTWARE TECHNOLOGIES PRIVATE
📍 Manewada