Job Summary

The Receptionist will be the first point of contact for guests and clients at Sriram Palace Banquet & Hotel. She will be responsible for attending clients, sharing banquet and hotel details, handling billing and payments, managing reception operations, coordinating cleanliness, and supporting telecalling and daily front-office activities.

Key ResponsibilitiesClient Handling & Front Desk
Greet and welcome guests, clients, and visitors politely and professionally
Attend walk-in clients and explain banquet halls, mandaps, hotel rooms, pricing, and facilities :
Share brochures, photos, videos, and event details with clients
Coordinate client visits and venue walkthroughs

Booking & Billing
Handle booking inquiries for banquets, rooms, events, and conferences
Prepare bills, invoices, and receipts accurately
Collect payments (cash / UPI / online / cheque) and maintain records
Coordinate with accounts team for billing and payment follow-ups

Reception & Office Management
Maintain reception area cleanliness and proper arrangement
Ensure reception desk, registers, and documents are well-organized
Manage visitor logs, booking registers, and client data
Coordinate with housekeeping for cleanliness of lobby and reception areas

Telecalling & Follow-ups




Handle incoming and outgoing calls professionally
Do follow-up calls for inquiries, bookings, and payments
Share event offers, packages, and updates with potential clients
Maintain call records and client follow-up status

Coordination & Support
Coordinate with banquet, hotel, housekeeping, security, and management teams
Support event-day coordination from the reception side
Assist management with daily administrative tasks when required

Required Skills & Qualifications
Minimum qualification: 10+2 / Graduate preferred
Positive communication skills (Hindi, English, Odia preferred)
Basic computer knowledge (MS Word, Excel, billing software)
Ability to handle clients politely and confidently
Valuable organizational and multitasking skills
Honest, responsible, and presentable personality

Experience
Freshers can apply
Experience in hotel, banquet, front office, or customer service is an added advantage

Working Hours
As per hotel and banquet operational schedule
Flexibility required during events and peak days

Salary & Advantages
Salary: As per experience and skills
Skilled working workplace

Pay: ₹10,000.00 - ₹15,000.00 per month

Work Location: In person

📌 Receptionist Baripada (India)
🏢 Sriram Palace Banquet E Hotel
📍 India